How to Fix WhatsApp Verification Code Not Sending [2024 Complete Guide]

If you’re trying to set up a WhatsApp account, one of the first steps is to enter your phone number and request a verification code. However, sometimes the verification code doesn’t arrive, which can be frustrating and make it difficult to complete the setup process.

Whether it’s a problem with your internet connection, an issue with your phone number, or a more complex problem, we’ve got you covered. Follow these steps to get your verification code and easily set up your WhatsApp account.

Method 1: Check your internet connection

A weak or unstable internet connection is one of the most common reasons for not receiving а WhatsApp verification code. WhatsApp requires a strong and stable internet connection to send and receive messages, including verification codes. So if you’re having trouble receiving your verification code, the first thing you should do is check your internet connection. Here are а few tips for troubleshooting internet connection issues:

  • Restart your router: Sometimes, simply restarting your router can fix connection issues. Please turn off the router, wait a few seconds, and then turn it back on.
  • Check for network outages: If there are network outages in your area, it may be causing problems with your internet connection. Check with your internet service provider to see any known outages.
  • Check your device’s connection settings: Make sure that your device is connected to the correct network and that all relevant connection settings are enabled.

If none of these steps help, there may be a more complex issue with your internet connection. In this case, you may need to reach out to your internet service provider for further assistance.

Method 2: Check the phone number and try a different phone

Another potential reason for not receiving a WhatsApp verification code is an issue with your phone number. 

WhatsApp uses phone numbers as unique identifiers, so it’s important to ensure that the phone number is entered correctly. If you’ve made a mistake when entering your phone number, or if there is some other issue with the number, you may still need to receive the verification code.

If you’re confident that the phone number is correct and you’re still not receiving the verification code, try a different phone or reinstalling your Whatsapp as a troubleshooting step. An issue with the original phone may prevent the verification code from being sent or received.

If you’ve tried both of these methods and you still need to receive the verification code, it may be necessary to contact WhatsApp support for further assistance. We’ll discuss how to do that in the next section.

Method 3: Contact WhatsApp support

If you need help fixing the issue of not receiving a WhatsApp verification code, you may need to contact WhatsApp support for further assistance. Here’s how to do that:

  1. Open the WhatsApp app on your device.
  2. Tap the three vertical dots in the top right corner of the screen to open the menu.
  3. Tap “Help” in the menu.
  4. Tap “Contact Us” in the Help menu.
  5. Choose a category that best describes your issue (e.g., “Verification code not received“) and follow the prompts to submit your request to WhatsApp support.

Alternatively, you can contact WhatsApp support through the WhatsApp website. Go to https://www.whatsapp.com/ and click on the “Support” link in the page’s footer. From there, you can browse through the support articles or click on the “Contact Us” button to submit a request for help.

WhatsApp support may be experiencing a high volume of requests, so it may take some time to receive a response. However, they can help you troubleshoot the issue and get your verification code sent to you.

In Conclusion

So, if you’re having trouble receiving a WhatsApp verification code, there are several steps you can take to fix the issue. First, check your internet connection to ensure it is strong and stable. 

If that doesn’t help, try checking the phone number you’re using and, if necessary, try a different phone. Finally, if none of these methods work, feel free to contact WhatsApp support for further assistance. They can help you get your verification code and set up your WhatsApp account with ease.


  1. Why am I not receiving the WhatsApp verification code?

    Possible reasons include issues with your phone number (you could have entered a wrong number), network connectivity, or server delays or the code could have arrived in the spam folder. Ensure your number is correct, and try restarting your device or checking your internet connection as well.

  2. How long does it take to receive the WhatsApp verification code?

    Normally, the verification code is sent promptly. However, delays can occur due to network issues or high server traffic. Wait for a reasonable amount of time, and if the issue persists, consider requesting a code via call support.

  3. What should I do if I’m still not receiving the verification code?

    If you’ve waited and tried the steps above without success, consider requesting the code via a phone call. Make sure your number is correct, restart your device, and check for any potential issues with your network connection. If problems persist, contact WhatsApp support for assistance.

  4. Could I get my WhatsApp verification code by email?

    A. No sorry. For now, WhatsApp doesn’t send verification codes via email. The only option to verify your phone number is via SMS or voice call.

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