How to Fix WhatsApp Reactions Not Working

WhatsApp reactions are a convenient way to respond quickly to messages without typing a reply. They allow you to easily convey your emotions or acknowledge a message by adding а simple emoji. However, some users may encounter issues where the reactions feature needs to be fixed. 

This can be frustrating and make it difficult to communicate effectively on the app. Whether you are new to WhatsApp or experienced, this guide should help you get your reactions working smoothly again.

Common causes of reactions not working

There are several common reasons why WhatsApp reactions might need to be fixed. Here are some possible causes to consider when troubleshooting this issue:

  1. Outdated app version: WhatsApp is constantly updating and improving its features, and it’s important to keep your app updated. If you are using an outdated version оf the app, the reactions feature may not be working properly.
  2. Poor internet connection: WhatsApp requires a stable internet connection to function properly, and if you are experiencing a weak or intermittent connection, it could affect your ability to use reactions.
  3. Incorrect settings: If the reactions feature has been turned off in the app’s settings, it will not be available. Make sure that reactions are enabled in the app’s settings.
  4. Device compatibility issues: WhatsApp reactions may not be available on all devices or work properly on certain devices. If you are using an older device or one not supported by WhatsApp, it could cause the reactions not to work.

Troubleshooting steps

If you are experiencing issues with WhatsApp reactions not working, there are several steps you can take tо troubleshoot and fix the problem. Here are some steps you can try:

  1. Check for app updates and update if necessary: Go to the App Store or Google Play Store and see if a newer version of WhatsApp is available. If there is, update the app and try using reactions again to see if it resolves the issue.
  2. Restart your device and try again: Sometimes, simply restarting your device can fix small issues with the app. Close WhatsApp and restart your phone or tablet, then try using reactions again.
  3. Check your internet connection: Make sure you have a stable internet connection. Try using reactions over Wi-Fi if you currently use cellular data or vice versa.
  4. Make sure reactions are enabled in WhatsApp settings: Open the app and look for a “Reactions” or “Emoji Reactions” option. Make sure it is enabled.
  5. Check if your device is compatible with WhatsApp reactions: Some older devices оr those not officially supported by WhatsApp may not be able to use reactions. Check the app’s system requirements to see if your device is compatible.

If none of these steps fix the problem, you may need to try some advanced troubleshooting techniques, which will be covered in the next section.

Advanced Troubleshooting

If the basic troubleshooting steps outlined in the previous section didn’t fix the issue with WhatsApp reactions not working, you might need to try some advanced troubleshooting techniques. Here are some additional steps you can take:

  1. Clear app cache and data: Clearing the app’s cache and data can help resolve issues with the app. Here’s how to do it:
  • On Android: Go to Settings Apps WhatsApp Storage Clear cache and Clear data.
  • On iOS: Go to Settings General iPhone Storage > WhatsApp Edit Delete App
  1. Uninstall and reinstall the app: If clearing the cache and data doesn’t work, you may need to uninstall and reinstall the app. Here’s how:
  • On Android: Go to Settings Apps WhatsApp Uninstall.
  • On iOS: Press and hold the app icon until it starts shaking, then tap the “x” to uninstall it. Then, go to the App Store and search for “WhatsApp” to install it again.
  1. Contact WhatsApp support for further assistance: If none of these steps have fixed the issue with reactions not working, you may need further assistance from WhatsApp support. You can find help and support options in the app’s settings.

Hopefully, one оf these steps will resolve the issue and get your WhatsApp reactions working properly again.


If you are experiencing issues with WhatsApp reactions not working, there are several steps you can take tо troubleshoot and fix the problem. These include checking for app updates, restarting your device, checking your internet connection, and making sure reactions are enabled in the app’s settings. 

If these basic troubleshooting steps don’t work, you should try advanced techniques such as clearing the app cache and data or uninstalling and reinstalling the app. Finally, if you are still having issues, you can contact WhatsApp support for further assistance. By following these steps, you can get your WhatsApp reactions working smoothly again.

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