How To Get The Contact Button On Instagram

Instagram is a powerful tool for promoting your business and connecting with customers. One key feature that many businesses use is the contact button, which allows people to quickly and easily get in touch with you. 

So whether you’re looking to increase sales, build relationships, or simply make it easier for people to find your business, having a contact button on Instagram can be a game-changer.

We’ll start by explaining why it’s important to have a contact button, and then we’ll show you how to set up a business profile and add a contact button to your Instagram profile. 

We’ll also give you tips for optimizing your contact information and using Instagram Insights to measure your success. 

You’ll have everything you need to get a contact button on Instagram and start growing your business.

Setting Up a Business Profile

To get the most out of Instagram for your business, converting your personal account to a business account is important. Business accounts on Instagram have access to features that are unavailable to personal accounts, such as the ability to add a contact button to your profile.

To convert your account to a business account, you’ll need to link it to a Facebook page for your business. Once you’ve done that, you’ll be able to access Instagram’s contact options for business accounts.

Using a business account on Instagram also comes with additional benefits, such as access to Instagram Insights. 

This allows you to track your follower and engagement data and provide insights on your content performance, audience demographics, and more.

With these tools, you can make better decisions about your content and engagement strategy, allowing you to connect better with your target audience.

By having a business profile, you will also be able to run Instagram ads, which allow you to reach a much wider audience and help you to drive traffic to your website, increase conversions and grow your business.

Creating a Contact Button

Once you have set up your business profile, you can add a contact button to your Instagram profile. The contact button is a quick and easy way for people to get in touch with you, and it can be a powerful tool for driving sales, building relationships, and growing your business.

To add a contact button to your profile, you must navigate to your Instagram profile settings and access the “Contact Options” section. 

You can choose from various contact buttons, such as a call button, an email button, or a directions button. The type of button you choose will depend on your business and how you want people to contact you.

You can also customize the label of the button and the link or phone number it points to. This can be especially useful if you create a specific call to action message or redirect visitors to a specific landing page.

 Instagram allows only one contact button on your profile, so you must choose the contact option that best fits your business and audience.

Creating a contact button on Instagram is a straightforward process that can give you an easy way to connect with customers and grow your business. 

With a little customization, you can ensure that the contact button works the best way possible for you.

Optimizing Your Contact Information

Once you have added a contact button to your Instagram profile, ensure that your contact information is accurate and up-to-date. This will help provide that people can reach you when they need to, and it can also help improve your credibility and trustworthiness.

To edit your contact information on Instagram, you’ll need to go to your profile settings and access the “Contact Options” section. 

You can update yоur phone number, email address, and other contact information here. 

 This information is accurate and easy to find and provides any other important information like your website link and physical address if you are running a brick-and-mortar business.

Best practices for providing accurate and useful contact information would be multiple ways of contacting you, such as phone, email, and a link to your website. Also, provide your business hour and location if it is a brick-and-mortar shop.

Optimizing your contact information on Instagram is an important step to help ensure that people can reach yоu when they need to and that your profile is perceived as trustworthy and professional. 

Keeping your information accurate and up-to-date can create a better customer experience and improve your chances of success.

Using Instagram Insights to Measure Success

Instagram Insights are a powerful tool for measuring the success of your contact button and understanding how your audience interacts with your Instagram profile. 

With Instagram insights, you can track important metrics such as the number of profile visits, calls, emails, directions requested through your contact button, and much more.

Here are the steps tо access Instagram insights and measure the performance of your contact button:

  1. Open the Instagram app and go to your profile.
  2. Tap on the three horizontal lines in the top right corner of your profile
  3. Select Insights from the menu
  4. On the Insights dashboard, scroll down to the “Action” section.
  5. Here, you can see the number of profile visits, phone calls, emails, and directions requested through your contact button.
  6. You can also see data by selecting “See More.”
  7. You can see insights by posts, stories, and IGTV by clicking on the specific tab.
  8. You can also see the audience demographics, such as age and gender, location, and much more.

Using this information, yоu can identify patterns in the data and make informed decisions about improving your contact button performance.

If you notice that most of your contact button requests come from a specific location, you may want to focus on targeting people in that area.

 Instagram Insights can provide valuable data and insights about your contact button performance, allowing you to better understand your audience and identify ways to improve your contact button’s performance. 


A contact button on Instagram is a great way to connect with customers and grow your business. 

Setting up a business profile, adding a contact button, optimizing your contact information, and using Instagram Insights to measure success are powerful tools tо increase your chances of success. 

Keep your contact information up to date, choose the right contact options that fit your business and customers, and use Instagram Insights to track performance and improve your strategy.

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