5 Simple Ways to Fix Instagram Videos Not Playing

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Countless people worldwide use Instagram, making it one of the most widely adopted social media sites. Because of the sheer number of people that use the program, bugs, and other problems are inevitable from time to time. 

A good example of this is the problem of Instagram videos not playing. Users who rely on Instagram as their primary source of daily entertainment or social interaction may find this quite annoying. Find out the most typical causes of video playback issues, such as a sluggish connection to the internet or an older version of the app, and more. 

Get more in-depth answers if you’ve already followed our basic troubleshooting procedures but are still having difficulties playing videos. 

Common Reasons for Instagram Videos Not Playing

Discuss some of the most common causes for this issue.

  1. Poor internet connection: A slow or unreliable internet connection is often the primary reason for Instagram videos not playing. Ensure you have a strong and stable connection before playing videos on the app.
  2. Outdated app version: If you’re using an outdated Instagram app, it may not be compatible with the latest updates, causing videos to not play. Keep your app up to date to avoid this issue.
  3. Insufficient storage space оn the device: If your device is running low on storage space, this can prevent Instagram videos from playing. Free up more space by deleting unused apps and files.
  4. Incorrect video format: Instagram only supports certain video formats, and if your video is in аn unsupported format, it won’t play. Ensure your video is in the correct format before uploading it to Instagram.
  5. Technical glitches on Instagram’s side: The issue may not be on your end but with Instagram’s servers. Technical glitches can occur, and this can cause videos to not play. In this case, you can only wait until the issue is resolved.

Troubleshooting Steps

If you’re facing issues with Instagram videos not playing, don’t worry! Here are some troubleshooting steps that you can follow to resolve the issue:

  1. Check internet connection: Ensure your device is connected to a strong and stable internet connection before attempting to play videos on Instagram.
  2. Update the Instagram app: Make sure that you have the latest version of the Instagram app installed on your device. Updating the app can often resolve compatibility issues and improve the app’s overall performance.
  3. Free up device storage space: If your device is running low on storage space, this can prevent videos from playing. Delete any unused apps or files tо free up some space.
  4. Ensure the video is in the correct format: Make sure it is supported before uploading it to Instagram. If your video is in an unsupported format, it won’t play.
  5. Report the issue to Instagram: If you’ve tried all of the above troubleshooting steps and the issue persists, consider reporting it to Instagram. They may bе able to provide additional support or inform you of any ongoing issues on their end.

Advanced Solutions

If you’ve tried the basic troubleshooting steps and the issue of Instagram videos not playing persists, here are some advanced solutions you can try:

  1. Clear cache and data: Clearing the cache and data of the Instagram app can resolve any temporary issues with the app. Here’s how to do it:
  • Go to your device’s Settings
  • Tap on “Apps” or “Application Manager
  • Find and tap on the Instagram app
  • Tap on “Storage
  • Tap on “Clear Cache” and “Clear Data
  • Restart your device and launch the Instagram app again
  1. Reinstall the Instagram app: Reinstalling the app can resolve any underlying issues with the app. Here’s how to do it:
  • Go to your device’s Settings
  • Tap on “Apps” or “Application Manager
  • Find and tap on the Instagram app
  • Tap on “Uninstall
  • Restart your device and download the Instagram app again from the app store
  1. Use a VPN: If the issue is related to internet restrictions in your area, using a VPN can help. Connect tо a VPN and try playing videos on Instagram again.
  2. Disable battery optimization: Some devices have a battery optimization feature that can prevent certain apps from running in the background. Here’s how to disable it:
  • Go to your device’s Settings
  • Tap on “Battery” or “Battery & Performance
  • Tap on “Battery Optimization
  • Find the Instagram app and tap on it
  • Tap on “Don’t optimize.”
  1. Check for software updates: If your device is running an outdated software version, this can cause compatibility issues with the Instagram app. Check for and install any available software updates.


There are many potential causes for Instagram videos not playing, including a bad connection, аn old app version, insufficient storage space, an unsupported video format, or a technical issue on Instagram’s end. If your video isn’t playing properly, you can try the standard troubleshooting steps of checking your internet connection, upgrading the program, making space оn your device, and so on. 

If those don’t work, you can try other options like utilizing a virtual private network (VPN), turning off battery optimization, or checking for software updates. Contact Instagram’s support team or a professional if the problem persists after trying their suggestions.

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